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Client Care Charter

Introduction

At IMC, our commitment is to cater to your needs, with warmth and attention, from your firth visit, to full recovery.

Our commitment to you is:

At IMC, our commitment is to cater to your needs, with warmth and attention, from your firth visit, to full recovery.

  • To always attend to you with a smile
  • To serve you with care and warmth
  • To be efficient and prompt while serving you
  • To be Polite, friendly, knowledgeable & helpful
  • To always treat you with respect and dignity
  • To comply with the Ministry of Health guidelines

Our service to you will be:

At IMC, our commitment is to cater to your needs, with warmth and attention, from your firth visit, to full recovery.

  • To provide you with a wide range of services that fit your needs
  • Provide Evidence-based healthcare services, through well trained staff.
  • To ensure all enquiries are responded to within 24 hours
  • To handle any complaints promptly & professionally
  • To ensure you are always comfortable within IMC

Contact Details


Call us

+256 312 200 400
+256 312 188 800


Email

customerservice@img.co.ug



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Contact us


+256 312 188 800 or +256 312 188 400

Plot 3, Yusuf Lule Road, Nakasero

Book an Appointment

International Medical Centres


A growing network of clinics that offer exceptional primary Healthcare and catering to employees in Industries such as Education, Agriculture, Metals and mining etc., around Uganda.


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