Client Care Charter
Introduction
At IMC, our commitment is to cater to your needs, with warmth and attention, from your firth visit, to full recovery.
Our commitment to you is:
At IMC, our commitment is to cater to your needs, with warmth and attention, from your firth visit, to full recovery.
- To always attend to you with a smile
- To serve you with care and warmth
- To be efficient and prompt while serving you
- To be Polite, friendly, knowledgeable & helpful
- To always treat you with respect and dignity
- To comply with the Ministry of Health guidelines
Our service to you will be:
At IMC, our commitment is to cater to your needs, with warmth and attention, from your firth visit, to full recovery.
- To provide you with a wide range of services that fit your needs
- Provide Evidence-based healthcare services, through well trained staff.
- To ensure all enquiries are responded to within 24 hours
- To handle any complaints promptly & professionally
- To ensure you are always comfortable within IMC
Contact Details
Call us
+256 312 200 400
+256 312 188 800
customerservice@img.co.ug
International Medical Centres
A growing network of clinics that offer exceptional primary Healthcare and catering to employees in Industries such as Education, Agriculture, Metals and mining etc., around Uganda.