News Archives - International Medical Centre - IMC

Top 5 reasons to use a health savings account- IMC Health Card

  1. The IMC Health Card will minimize the cost of unexpected medical bills.

When you’re uninsured, you’re on the hook for paying for any medical bills on your own. If you’re only paying for annual checkups or a course of antibiotics, those bills might not be too high. But if something should happen to you, such as an injury or acute medical condition, like kidney stones, you’ll be responsible for all the costs of treatment and care. With the savings on your card, this cost is not felt as much as if there’s nothing at all. Start Saving!

2. Your money doesn’t expire

Any unused funds in your health card roll over from year to year and are available to you anytime, now and in the future. You can spend this year for routine health care expenses or save to help you be prepared for expenses in the future. It doesn’t matter if you change jobs, change health care plans or retire, the money in your health card is yours – for life.

  1. The amount saved in the card will give you an opportunity to put your money to work for your future

The fact that unused funds is your money for life, the discipline of saving weekly or monthly grows your funds and who knows? An opportunity to invest may arise and use part of it to top up.

  1. Your IMC Health card is flexible to help you meet your health needs and goals

When you use your health card depends on your day-to-day health needs and long-term health goals. While you have the flexibility to utilize it as little or as much as you need to help cater for health care expenses, the IMC Health card is also designed to help you save money and build up your balance so that you’re prepared for future health care expenses, including in retirement when you’re likely to have more medical expenses and less income.

  1. An IMC-Health card can help you take care of your loved ones

The card is open for a number of people as long as it’s authorized by the principle card holder. The beauty about it is that they will only need the card number to access care at any of the IMCs. You Only need to have enough funds on it.

Compiled by Sheila Aboth

Sales and Marketing Manager-IMCs.

TeleHealth, which enables video or phone appointments between a patient and their health care practitioner, benefits both on health and convenience. More health care providers are offering to see patients by phone call, computer and smartphone.

“Health organizations are providing virtual appointments and are expanding their telehealth options, particularly in light of the COVID-19 pandemic,” says Dr.Arthur Ssesanga, Director Clinical Services IMCs.

Improved technology has made telehealth easier, even for those who don’t consider themselves computer savvy. Patients can use telehealth through the online platforms or mobile apps, and request a virtual visit with many doctors, practitioners and therapists.

Telehealth, offers many advantages, including:

Comfort and Convenience

With telehealth, you don’t have to drive to the doctor’s office or clinic, park, walk or sit in a waiting room when you’re sick. You can see your doctor from the comfort of your own bed or sofa. Virtual visits can be easier to fit into your busy schedule. With telehealth, depending on your schedule, you may not even have to take leave time from work or arrange for child care.

Control of Infectious Illness

To help prevent the spread of COVID-19, flu and other infectious diseases, doctors can use telehealth appointments to prescreen patients for possible infectious disease. It also saves sick people from having to come in to the office. Less exposure to other people’s germs helps everyone, especially those who are chronically ill, pregnant and elderly.

Better Assessment

TeleHealth can give doctors an advantage because they can see you in your home environment or ask more questions about your environment.  For example, allergists may be able to identify clues in your surroundings that cause allergies. Neurologists and physical and occupational therapists can observe you and assess your ability to navigate and take care of yourself in your home. Telemedicine is also a good way to get mental health assessment and counseling.

Family Connections

When consulting with your doctor, it’s always good to have a family member who can help you provide information, ask questions and take note of your doctor’s answers. If that person lives out of town, or even across the country, telemedicine can loop your family member in on the virtual visit if it is authorize by the patient.

Chronic care Management

Regular visits to the physicians are essential to your family’s health. Telehealth makes it easy to connect with a doctor or nurse from home. Some systems are set up so that new patients can get an appointment with the next available physician, which is convenient and can save time. Drug refills have also become more convenient as medical riders are set off as soon as prescription is shared by the Patient.

To consult on telehealth, Call 0800200444 to speak to an IMC doctor.

Compiled by:

Sheila Aboth

Sales and marketing Manager IMCs.

“Parenting is probably one of the hardest jobs an adult will undertake,” notes Dr Carolyn Webster-Stratton, founder of The Incredible Years programme, “but probably also the one for which the least amount of training and preparation is provided.”

Parenting can be an emotional rollercoaster: many parents feel anxiety over their child’s vulnerability, anger when they refuse to cooperate, guilt when they struggle, a sense of loss as they grow up. This can be hard to regulate, especially when children have behavioural issues.

Studies show that children with challenging behaviour are at a higher risk of experiencing maltreatment – especially in terms of neglect and emotional abuse. In many cases, this maltreatment is unpremeditated and results from high stress levels.

Parenting programmes such as The Incredible Years are one of most effective ways to prevent unpremeditated maltreatment. These programmes promote positive parenting – a parenting strategy that encourages mutual respect, creativity, realistic expectations and self-care as a parent.

While parents must be confident and ready for inevitable problems and conflicts, there is always room for what Dr Webster-Stratton calls “flexibility, whimsy and creativity”. She continues, “There is no magic blueprint or pat formula for parenting.”

Continue reading: https://www.euro.who.int/en/health-topics/Life-stages/child-and-adolescent-health/news/news/2018/11/celebrating-success-and-inspiring-progress-on-world-day-for-the-prevention-of-child-abuse/child-maltreatment-prevention-country-success-stories/empowering-parents-by-teaching-positive-parenting-techniques-norway2?fbclid=IwAR10-KR03QWUGZcGN4T1dFQ7okYc_HFFHc0UOQRqsz9HRgMVZlOVZlMivDM

Remarks by Mr. Sukhmeet Sandhu, CEO International Medical Group- Uganda at the Prudential- IAA acquisition on 27th May 2021

Salutations; Good morning.

International Medical Group Uganda is owned by CIEL Healthcare as part of CIEL an international Mauritian Group listed on the Stock Exchange of Mauritius. CIEL Healthcare owns, operates, and manages assets in the healthcare sector in Mauritius and across Sub-Saharan Africa including Uganda.

International Medical Group is a conglomerate of health-related companies including International Hospital Kampala (IHK) –a 100 bed specialized tertiary hospital in Uganda, International Medical Center (IMC) – the largest provider of primary healthcare outpatient services with 21 centers and International Air Ambulance – IAA, one of the first and leading medical insurance provider in Uganda.

Our future strategic objective is to focus on our core business which is healthcare and inline with our vision of providing quality and affordable healthcare service of international standards in Uganda. IAA has been a commercially gainful business over the years therefore, we sought out to find a suitable partner to take over our Insurance book enabling us to strengthen our focus on healthcare. We are glad to inform the public that Prudential Assurance Uganda given their track record will be a partner of choice and we trust that our clients, some of whom have been with IAA for more than a decade will continue to receive quality medical insurance services from Prudential, an internationally acclaimed recognized insurance brand.

Our healthcare services will continue to be available across our network, based on your existing or new insurance packages and in addition, we look forward to delivering healthcare services of international standards to both insured and cash paying clients.

IMG will be celebrating 25 years within a couple of months, we are focusing on advancing medical excellence through expansion including opening facilities in four new locations in Uganda, to bring the total to 25 centers in the country. We are upgrading three of our centers in Mbale, Gulu and Mukono to hospital status to handle inpatient and specialist services. We shall continue to pioneer modern clinical interventions to include Interventional radiology, Cochlear implant surgery and the most recently launched IMG Telemedicine consultancy services which enable patients to consult the doctor, have investigations done as well as delivery of drugs in the comfort of their homes or offices with voice and video appointments.

Today is a momentous day for Prudential and I take this opportunity to congratulate them on achieving this milestone and I look forward to a beneficial partnership that will deliver superior customer experience to our mutual clients. I also want to thank our clients for the continued support. As Prudential rightly states, we are in this together and will continue to serve you every step of the way!

IMG Appoints Dr. Mamello Muhanuuzi as the Group Head of Medical Services and Quality Assurance

Kampala. April 14th, 2021- International Medical Group (IMG) has appointed Dr. Mamello Muhanuuzi as the Group Head of Medical Service and Quality Assurance, a role which entails providing comprehensive technical, operational, and administrative oversight at International Hospital Kampala (IHK) and International Medical Centers (IMC).

International Medical Group, owned by Mauritius based CIEL Group is the largest private Healthcare Group in Uganda. The Group comprises of International Hospital Kampala (IHK) – the only accredited COHASA Hospital in Uganda, International Medical Center (IMC) a network of clinics spread all over Uganda providing quality primary healthcare services, International Air Ambulance (IAA) and International Medical Foundation (IMF) – the corporate social responsibility arm of the Group.


Dr. Mamello Muhanuuzi is a medical doctor, healthcare management specialist and seasoned hospital administrator with over 14 years’ progressive experience in providing comprehensive technical, operational and administrative oversight in the private healthcare sector. Over the years, she has gained expertise in Hospital Administration & Management, Strategic Business Planning, Positioning and Analysis in Healthcare, Project Management, Healthcare Insurance as well as Health Systems Planning & Management.

Prior to this, she worked with leading and reputable healthcare organizations in different capacities as Medical Director, Ag. Head of Medical Services & Clinical Services Manager, Health Center Manager and Senior Medical Officer at Holy Family Virika Hospital, Nakasero Hospital, AAR Healthcare Uganda and International Medical Group (IHK/IMC) respectively.

Speaking about her appointment, Sukhmeet Sandhu, the IMG Chief Executive Officer said that, “We are extremely excited to have Dr. Mamello working with us and her appointment comes in at an opportune time as we streamline our processes in a bid to serve our wide clientele better and strengthen our world class offering across the board.”

Dr. Mamello is a member of the International Finance Corporation (IFC), Women’s Leadership in Private Healthcare Global Working Group and also a member of Public-Private Mix Technical Working Committee (PPM-TWC) set up by USAID Defeat TB Project under the National TB and Leprosy Program, Ministry of Health Uganda.

She is enthusiastic about women empowerment, inclusion and development. Dr. Mamello is a volunteer and mentor with the Project Girls for Girls, Global Marketing Initiative which seeks to empower young women to cultivate their capacity to lead. She is also a member of The Boardroom Africa, a Pan- African organization that promotes exceptional female talent to boards across the continent.

She is enthusiastic about women empowerment, inclusion and development and as such volunteers as a Mentor with the Project Girls for Girls, Global Mentoring Initiative which seeks to empower young women to cultivate their capacity to lead and a Member of The Boardroom Africa, a Pan-African organization that promotes exceptional female talent to boards across the continent.

Mukono, 2nd October 2020: To address the  healthcare gap in the Mukono district and ensure that all people and communities have access to quality and affordable health-related service, International Medical Centre (IMC) has today launched an In-patient unit to widen the scope of medical services at its Mukono facility to ensure that their customers enjoy quality, affordable and advanced medical services to achieve the Universal Health Coverage goal.

According to Dr. Arthur Ssesanga, the IMC Director of Clinical Services, the In-Patient Unit at Mukono will provide Maternity services and the general admissions ward and these will supplement the  Out Patient care that has  general medicine, dermatology, dental, laboratory and ultrasound services.

The Maternity wing will manage pregnant women and provide safe delivery services, through a maternity package of that will be offered to any pregnant woman that will enroll at IMC Mukono for the 9 months period.

The maternity package will cover  obstetrician/Gynaecology visits,  Midwife visits, a full antenatal screening panel, two Ultrasound scans, Iron sulphate/folic acid throughout pregnancy, and  Antenatal classes.

The IMC maternity package is a good intervention for expectant mothers with no insurance coverage yet with a desire to have quality antenatal care during pregnancy in these difficult economic times.

Enrolled mothers will further benefit by getting a discounted delivery rate at the IMC Mukono and its sister hospital International Hospital Kampala (IHK), and an ambulance rescue in case of any emergency.” Dr. Arthur emphasized.

The general admission side of this In-Patient will manage the pediatrics, surgical and medical wings which amongst other things, will ensure safe completion of treatment for patients that need intravenous (iv) drug administration,  since IMC strongly discourages patients trekking  with IV lines, given the health risk associated with such a practice.

Joel Oroni, the General Manager at IMC says the company will continue improving and upgrading its existing medical centres by increasing the scope of services to cover various services and address the Country’s healthcare challenges.

“Our growth agenda is meant to bring quality and affordable healthcare services closer to people and communities, both within and outside Kampala, within the vicinity of their areas of residence, to bridge the Universal health coverage gap and ensure that individuals do not have to travel long distances to seek quality treatment” he emphasized.

In a further drive to increase clinical footprint in the country, IMC in partnership with MTN Uganda has developed the Telehealth platform to ensure that patients access health services in the comfort of their homes with the current encumbrance of the Covid 19 pandemic. The Telehealth services will be integrated into the clinics to bridge the service provision gap and ensure customers with chronic illness and in need of urgent medical care are reached wherever they are, an aspect that contributes to the Universal Health Coverage goal, Oroni urged.

We are passionate about Uganda’s Healthcare sector and committed to improving the standard of health service and that is why through the help of our parent company, International Medical Group (IMG), we will continue to invest in advanced innovative medical technology and offer tailor-made services that cater for the healthcare need of different communities, with specialized divisions that best serves particular society, he added.



International Medical Centre is excited to announce the expansion of its Mbale Clinic with an In-Patient Department launched on Mbale, 3rd August, 2020.

This expansion drive is aimed at increasing the healthcare services being offered by the clinic and ensure that the people of Mbale and the surrounding area has access to advanced, quality and best healthcare.

Joel Oroni the General Manager of International Medical Centre says through the IPD, we shall be able to admit patients with various medical conditions that require appropriate care and attention. Besides admission, the clinic will continue to offer other services like; – treatment of minor procedures, general medicine, pharmacology, check-ups, laboratory and specialized tests (including DNA testing, antenatal screenings and services).

“We have equipped the clinic with beds, medical equipment, round the clock availability of

dedicated team of professional and specialized medical doctors and nurse,” Mr. Oroni emphasized.

Andre Ackerman, the CEO of International Medical Group congratulated the IMC team upon this achievement and urged the staff to always have people at heart, be innovative and dedicated to ensure that they deliver quality healthcare that meets international standard and continue to be leaders of Uganda’s private healthcare sector.

On course to ensure that every Ugandan has access to quality and advanced healthcare that meets international standards, International Medical Centre has opened a new branch in Soroti town to response to the healthcare needs of the people of Soroti and the surrounding areas.

This move is aimed at ensuring that every individual has access to specialized medical services in the most advanced healthcare centre across in country.

Joel Oroni the General Manager of International Medical Centre says since its inception, IMC has and continues to play a significant role in transforming the Country’s primary healthcare through massive investment in the establishment of regional state-of-the art facilities that are well-equipped  and offers a wide scope services ranging from doctor consultations , dispensary, laboratory , advanced dental clinic,  ultra sound equipment and general treatment that include a 24-hour service.

“Through the Soroti branch, IMC will be in position to reach the local community and provide them with tailor made services that will addresses their healthcare needs. We have set-up an advanced and modern dental clinic in response to the local community demand,” Mr. Oroni said.

Also, the clinic will be offering healthcare services such as; – Doctor Consultation, Laboratory Service from Lancet Laboratories and specialized tests (including DNA testing, antenatal screenings and services), Pharmacy, check-ups and treatment of minor procedures provided by our dedicated team of professional and specialized medical experts, He emphasized.

Andre Ackerman, the CEO of International Medical Group congratulated the IMC team upon launching the Soroti Clinic and urged the staff to always have people at heart, be innovative and dedicated to ensure that they deliver quality healthcare that meets international standard and continue to be leaders of Uganda’s private healthcare sector.


Dear Valued Clients,

We are pleased to announce that we have moved to our new home.

Find us at Plot 3, Yusuf Lule Road, opposite Kampala Junior Academy signpost for all your healthcare needs.

Should you have any further quires or require assistance, please contact us on 0312 188 800.

We look forward to serve you.


In order to contain the spread of COVID-19, the following IMC Clinics will not be operational until further notice:

  • IMC Clinic at Park Royal, along Buganda Road.
  • IMC Clinic at Kitgum House.
  • IDC along Yusuf Lule Road.

Clients that usually go to IDC and Kitgum House are advised to visit the Kololo branch, whilst Park Royal clients should proceed to the Wandegeya branch.


Call: 0753 352 654
Email: imc@img.co.ug

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